Due security reasons we are not able to provide account information via this medium. Note that a representative will contact you at the earliest.

The requirements for the holiday loan are as follows:

• Applicant must be 18 years or older and working for at least two years
• Valid form of picture ID
• Recent salary slip
• Job Letter
• Proof of purpose (for instance an invoice/open bill depending on the purpose of the loan)

For security reasons, please send a request to reset your password to onlinesupport@bankofsaintlucia.com from the email address on our records.  You will receive a temporary password and further instructions via that email account.

Your card will be blocked and we advise that you arrange to visit any of our branches at your earliest convenience.

For security reasons we are not able to provide account information via this medium.  Please call our Customer Support Centre at 456-6999 or 1 (305) 501 2931 and after a few security questions have been correctly answered, you will be provided with the information over the telephone.

For security reasons we are not able to provide card/account information via this medium.

Pre authorized transactions are automatically removed from memo post if payment is not claimed by the issuing merchant after thirty (30) working days.

Consideration to reverse transactions before the thirty day period will require documentation from the Merchant indicating non-acceptance or non-processing of transaction, after which the charges will be automatically deleted.  The documentation may be forwarded to cardservices@bankofsaintlucia.com along with your name and contact number.

Currently online processing of applications are not available however, the form can be downloaded, completed and returned to any one of our branches most convenient to you.  Click here to download the Complete Online Banking application form.    

For security reasons, please send a request to reset your password to onlinesupport@bankofsaintlucia.com from the email address on our records.  You will receive a temporary password and further instructions via that email account.

In order to purchase a Bank draft you must have a BOSL Savings or Chequing Account.

For security reasons we are not able to provide card/account information via this medium.  A representative will contact you at the soonest.