Ask the Banker

Wait!  Have you checked the Online Help section under Useful Information to the right? 


Please note that all questions and responses will be posted in the blog below. Do not give account or personal information in this forum.  If you are an online banking customer and you have a question related to your account please use the secure message feature when you log on to complete online banking.  If you have forgotten your complete online banking password, please email a request for a new password/password reset to


We will respond to all questions within 24 hours during the following hours:
Monday to Friday: 8 am - 9 pm
Saturday: 11 am -7 pm
Sunday: 11 am - 5 pm
The only exceptions will be on holidays.

Contact Info.(*) :
Email.(*) :
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Post by: Nicole Posted On : 24th November 2020
 Hello good afternoon Just wanted to know if it’s possible for my account to be activated without I coming to the bank if the account is inactive.
Post by: kellybert Posted On : 24th November 2020
 need some information about loan specials
Post by: Tadifa Posted On : 24th November 2020
 I need to link my card to my PayPal account and my card keeps declining
Post by: Windell Posted On : 22nd November 2020
I was attempting to place an order online using my Bank of St. Lucia debit card but I am getting a billing address error. It is saying that my billing address does not match my card. What is my billing address?
Post by: Shoan Peter-Mitchel Posted On : 22nd November 2020
 I can't log into my Online account. Please assist. Thanks
Post by: Junisha Cools Posted On : 21st November 2020
 I wanted to know if it would be possible for me to get a loan of $20,000 so I can pay off 3 school loans and do some repairs on my home
Post by: imran Henry Posted On : 21st November 2020
 my online banking account has been suspended. I cant log in on my current password. please reset my password
Post by: Tornelle Maxius Posted On : 21st November 2020
 Is there a way I can get the balance on a loan emailed to me on the email I provided to the bank?
Post by: Ethelbert louidy Posted On : 20th November 2020
 I would like to be able to access my account from the US currently.
Post by: Kimerley Sateney-Regis Posted On : 20th November 2020
 I live abroad and have been trying to get my mother to collect my bank card on my behalf which she has tried and today after her third visit to the bank is being told that the card was never issued. What is the problem? I really need to know why this miscommunication. I also need to reset my online banking details as I’m locked out. My mother’s number is the contact info