Ask the Banker

Wait!  Have you checked the Online Help section under Useful Information to the right? 

 

Please note that all questions and responses will be posted in the blog below. Do not give account or personal information in this forum.  If you are an online banking customer and you have a question related to your account please use the secure message feature when you log on to complete online banking.  If you have forgotten your complete online banking password, please email a request for a new password/password reset to onlinesupport@bankofsaintlucia.com.

 

We will respond to all questions within 24 hours during the following hours:
Monday to Friday: 8 am - 9 pm
Saturday: 11 am -7 pm
Sunday: 11 am - 5 pm
The only exceptions will be on holidays.
 

Name(*):
Contact Info.(*) :
Email.(*) :
Queries:
 
   
 
<< Previous  
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
  Next >>  

Post by: Brianna Posted On : 16th April 2020
 What is the process for someone’s sending funds directly to your account from somewhere like the United Kingdom?
  Replied by: Admin

Please click here for our wire transfer details. Choose the corresponding Bank based on the Currency and Country the funds are being sent from.  In your case you would select the Sterling funds option.

Post by: Barry Taylor Posted On : 15th April 2020
 Please note that a wire (Economic Impact Payment) of 1200.00 (U.S.) should be wired to me from United States Treasure (IRS) during this crisis about the 17 or 18th of this month via Bank of New York then to you guys at Foreign Exchange. You can reach me at (758) 460 9776 or through my email to confirm it's arrival. Respectfully, Barry C.Tatlor U.S. Armed Forces Veteran
  Replied by: Admin

For security reasons we are not able to provide card/account information via this medium. A representative will contact you at the soonest.

Post by: Rianna Mark Posted On : 15th April 2020
 Hi I would like to know how much money do you'll collect from the ATM card?
Post by: Damiana Lindy-ann Alexander Posted On : 14th April 2020
 Please send me the Bridge St. Branch ID number and the BOSL's 3-digit Bank ID number for wire transfer purposes. This information is required on the UNDP's Vendor form. I am unable to log in to my account online. I need to verify my access code and would like to reset my password. Thank you.
Post by: Marcella Herman Posted On : 14th April 2020
 I am unable to login
  Replied by: Admin

Please forward a request to reset your password to onlinesupport@bankofsaintlucia.com from the email address on our records.  You will receive a temporary password and further instructions via that email address.

Post by: Tismar Etienne Posted On : 14th April 2020
 Can i get some assistance in resetting my Online Banking ?
  Replied by: Admin

Please forward a request to reset your password to onlinesupport@bankofsaintlucia.com from the email address on our records.  You will receive a temporary password and further instructions via that email address.

Post by: Sherley Posted On : 14th April 2020
 I need my account number and I dont't have access to my book or a receipt
  Replied by: Admin

For security reasons we are not able to provide card/account information via this medium. A representative will contact you at the soonest.

Post by: athalah Posted On : 13th April 2020
 how do i get my account number without a slip from the bank or any access to my book
  Replied by: Admin

For security reasons we are not able to provide card/account information via this medium. A representative will contact you at the soonest.

Post by: Troy Jean Posted On : 13th April 2020
 Do you do zelle banking. (Money Transfer)
  Replied by: Admin

Please click on the link for our wire transfer information.

Post by: Jeanmal demay Posted On : 12th April 2020
Trouble finding my bank account number
  Replied by: Admin

For security reasons we are not able to provide card/account information via this medium. A representative will contact you at the soonest.