Ask the Banker

Wait!  Have you checked the Online Help section under Useful Information to the right? 

 

Please note that all questions and responses will be posted in the blog below.  Do not give account or personal information in this forum.  If you are an online banking customer and you have a question related to your account please use the secure message feature when you log on to complete online banking.  If you have forgotten your complete online banking password, please email a request for a new password/password reset to onlinesupport@bankofsaintlucia.com.

 

We will respond to all questions within 24 hours during the following hours:
Monday to Friday: 8 am - 9 pm
Saturday: 11 am -7 pm
Sunday: 11 am - 5 pm
The only exceptions will be on holidays.
 

Name(*):
Contact Info.(*) :
Email.(*) :
Queries:
 
   
 
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Post by: Ernie Peter Posted On : 03rd March 2019
 Want to know account number.
  Replied by: Admin

For security reasons we are not able to provide account information via this medium. A representative will contact you at the earliest.

Post by: Tasmine Posted On : 28th February 2019
 How do I sign up to pay courts via bank
  Replied by: Admin

Please login to your online banking account and send your request to have the utility account added, by using the Secure message feature which is located on the Account Listing screen, towards the top right hand corner, by using the following instructions below.  Please also include the utility company name and the name under which the utility account is held.

  • Click on the Secure message link
  • Select the Tab marked New
  • Populate the fields accordingly
  • Select the submit button
Post by: Sharleen Verdant Posted On : 27th February 2019
 i would like to find out whether Bank of St. Lucia takes over mortgages from other banks.
  Replied by: Admin

Yes, we do take over mortgages from other financial institutions.  Please visit any of our locations to meet with a lending officer.

Post by: Brian Lygoe Posted On : 25th February 2019
 I am trying to find a list of vehicles that are available for Tender. Can you direct me to the webpage Thanks Brian
  Replied by: Admin

Please click on the link to access the vehicles for sale by tender.

Post by: Dane Fevrier Posted On : 25th February 2019
 i have just noticed that there was a memo authorization of $37.29 on my account. now i haven't used my card from december. can you tell me where did this come from, since i haven't used my card? Thank you
  Replied by: Admin

Due to security reasons we are not able to provide account information via this medium. A representative will contact you at the soonest.

Post by: Bre ann Posted On : 17th February 2019
 I get charged every $26.32 every month under unltd savings. What is that?
  Replied by: Admin

Due to  security reasons we are not able to provide account information via this medium. A representative will contact you at the soonest.

Post by: Lovon C Octave Posted On : 17th February 2019
 Can i open an account online with this bank from a foreign county?
  Replied by: Admin

We are unable to open accounts remotely as there are a number of requirements which must be submitted to facilitate the account opening process.

Post by: David Smith Posted On : 16th February 2019
 How do i reset my password for online banking?
  Replied by: Admin

Requests to reset your password should be addressed to onlinesupport@bankofsaintlucia.com.  A temporary password will be sent to your email address at our soonest.

Post by: sueann james Posted On : 14th February 2019
 i saw the my account was charged twice for the order i made on walmart..can my money be put back please and thanks
  Replied by: Admin

Due to security reasons we are not able to provide card/account information via this medium. A representative will contact you at the soonest.

Post by: sara phillippe Posted On : 07th February 2019
 How can I send money from my UK account to BOSL account please and what charges might be incurred
  Replied by: Admin

Please provide the financial institution with the BOSL account number you want the funds to go to as well as the following details specific:

FOR CREDIT TO

BANK OF SAINT LUCIA LTD

P O BOX 1862

CASTRIES ST LUCIA

SWIFT CODE   BOSLLCLC

 

FOR FURTHER CREDIT

BENEFICIARY NAME;

ADDRESS;

ACCOUNT NO

Our charge for incoming Wire Transfers is EC$30.00 irrespective of the amount.

Additional wire transfer info can be found on this page.