
- home
- About us
- PERSONAL BANKING
- Corporate & Development Banking
- SME banking
- Investment Banking Services
- Our CSR Philosophy
FAQs
This section gives you quick and easy access to the answers to the questions we're asked most frequently. If you don't find your question here, please use the ‘Have a Question’ or the email form on the Contact Us page and we will be happy to answer your question.
Further Information
Information is available from the Bank’s website, your Account Officer or through the Bank’s Online Customer Support.
Only direct debit and direct credit transactions to savings and chequing accounts will be processed using ECACH/EFT. The following transactions can be sent through the ECACH/ECFH system - e.g. pension payments, dividends, utility payments, hire purchase payments etc.
Payments can be made to any valid chequing or savings account at any of the 16 commercial banks within the 8 territories of the ECCU.
EFT transactions will be exchanged across participating banks based on the value date of the transactions. Transactions received will be applied same day to the Receiver’s account by the end of their bank’s business day. EFT processing will not be conducted on Bank Holidays.
- Accessibility of the forms
- Account Officer will assist in completion of the forms
- User Guide (step-by-step)
- Online support (if required)
Yes. Transfers are only accepted for either credit or debit from Savings or Chequing accounts. Loan & Credit Card payments will not be processed through this system.
The commercial banks will continue to be governed by Anti-Money Laundering (AML) legislation applicable to their respective jurisdictions. Therefore, all transactions, irrespective of the amount and medium for payment, will be subject to AML scrutiny.
- Application Forms
- Saving Accounts
- Chequing Accounts
- Other Application Forms
- News
- Universal Currency Converter
- Financial Calculators
- Locations
Useful Information
- Bank Licence
- Bank Fees & Charges
- Wire Transfers
- CRS
- Common Reporting Standard (CRS)
- Non-Editable Forms
- Editable Forms
- Customer Update Form
- General Terms & Agreements
- FAQs
- ECACH
- FATCA
- Find an ATM
- Vehicles for Tender
- Properties for Sale
- Online Help
- Useful Links
- Go to Parent Company
- Strategic Partners
- Your Privacy
Sign up for email updates
ABOUT SSL CERTIFICATES |
