This section gives you quick and easy access to the answers to the questions we're asked most frequently. If you don't find your question here please use the Ask the Banker or the email form on the Contact Us page and we will be happy to answer your question.
Is it safe to share my banking information in the chat?
For your security, never share your password, PIN, one-time password (OTP), CVV, or full card number through WhatsApp.
Can I ask general banking questions?
Absolutely! BOSLY is here to help with your everyday banking questions and guide you to the right support when needed.
Need help?
Simply type your question or select one of these topics:
New Accounts | Online Banking | Card Services | Loans & Mortgages | General Enquiries
How do I access BOSLY?
Add 758-725-2675 to your contacts to start chatting with BOSLY.
Can I call via WhatsApp?
No, BOSLY is strictly a messaging platform and does not allow for calls.
Can I send a voicenote?
No. Voice notes cannot be used with this service.